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The Practice Group

Cancellation Policy

Cancellation Policy

Our cancellation policy is 4 hours in advance. Cancelling within 4 hours of class start time is counted as a “late cancellation”; not showing up is counted as a “no-show”. This is for the benefit of other students and to help our teachers plan classes.

  • 10-class package: 1 class deducted per late cancel / no-show.
  • Unlimited package: 3 late cancellations / no-shows terminates the package 7 days before its original end date.
  • Complimentary trials / free classes: deducted as your trial / free class.